Privacy Policy

Our Commitment to Privacy Policy

At 9AWIN, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services. By using 9AWIN, you agree to the practices described here.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

• Name
• Date of birth
• Email address
• Phone number
• Payment and billing details
• Identification documents for verification purposes

b. Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To process deposits, withdrawals, and payments securely
• To provide customer support and respond to inquiries
• To personalize your gaming experience and recommend games
• To comply with legal and regulatory obligations
• To monitor and prevent fraud and unauthorized access
• To send promotional materials, with your consent

3. Data Sharing and Disclosure

Your information remains confidential and is not transferred to any third party entities for sale or lease. However, we may share your data with:

• Service providers who assist in operating our platform
• Payment processors and financial institutions
• Regulatory authorities as required by law
• Fraud prevention and security organizations

All third parties are required to protect your data according to applicable laws.

4. Cookies and Tracking Technologies

9AWIN uses cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted advertising. You have the ability to manage your cookie settings through your browser preferences.

5. Data Security

We implement industry standard security measures including encryption, firewalls, and secure servers to protect your information from unauthorized access, alteration, or destruction.

6. Your Rights and Choices

Your rights regarding data may vary depending on the laws in your region, which could include:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (where applicable)
• Request data portability

To exercise any of these rights, kindly reach out to our dedicated privacy team.

7. Data Retention

We keep your personal data only for as long as it is needed to fulfill the purposes stated in this policy or to meet legal obligations.

8. Children’s Privacy

9AWIN does not knowingly collect data from individuals under the legal gambling age. If we discover such data, we will delete it immediately.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. Appropriate safeguards are implemented to protect your information during international transfers.

10. Changes to This Privacy Policy

We may update this policy occasionally. Any updates to this policy will be published on this page along with the revised effective date.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

• Email: support@9awin.com
• Customer Support: Available 24/7 via live chat and email

Your privacy matters to us. Thank you for trusting 9AWIN.